The right quote at the right time from people often wiser and more perceptive than we are can sometimes be just what we need to lift our spirits – professionally and personally – and provide us with that little bit of inspiration and encouragement when we need it. These ten are amongst my favourites. I’ve stumbled across them in books, blogs, tweets and even on the orders of service at various …
I’ve been working with a few awesome agency leaders and their equally awesome teams in the last few weeks and one common theme has been a recurring inconsistency in the performance of some team members.
For some leaders, the default position is to instantly blame the team member for making mistakes or simply not delivering.
That can’t be right. We lead, we manage and that means it’s down to us to carry the ultimate responsibility for performance and outcomes – good and bad.
We’re the people who create the culture, the processes and the environment within our businesses. That means we have to take total ownership of any gaps or flaws that enable poor performance to occur.
How did you feel when you walked back into your agency after the Christmas break?
Did you look forward to opening the door on the first day back?
Was there a sense of excitement? Did your team feel the same way? Were they enthusiastic and full of ideas?
Did you sit down at your desk with total clarity around where the agency is going and what you want to achieve for it in the next twelve months? And do you know what you want to achieve for yourself in that time?
Gorton Monastery. Ever heard of it? Probably not. We’re talking Gorton Manchester where the Franciscans arrived in 1861 to build themselves a friary. It was the celebrated architect E.W. Pugin who designed the Church of St Francis and friary, the building of which was completed in 1872. A towering landmark of jaw-dropping proportions, it is still considered to be one of Pugin’s masterpieces. By rights, it shouldn’t be standing today. …